Maintenance Contracts & Master Service Agreements
Stop chasing contractors for every repair. Our maintenance contracts give you priority response, predictable costs, and a dedicated team that knows your facility.
The Reactive Maintenance Problem
Every unplanned shutdown costs you. Industry data shows the average manufacturing facility loses $260,000 per hour of unplanned downtime. You're scrambling to find available contractors, negotiating rates under pressure, and onboarding crews who don't know your plant.
Meanwhile, facilities with maintenance contracts resolve issues 3-5x faster because their contractor already has site access, safety orientation, and equipment knowledge.
The Contract Advantage
- Guaranteed Response Times – 2-hour, 4-hour, or same-day response written into the agreement
- Pre-Negotiated Rates – No emergency markups or surprise invoices
- Dedicated Crews – Same welders who know your plant, equipment, and procedures
- Simplified Procurement – One blanket PO covers the year
- ISNetworld Pre-Qualified – Skip the contractor onboarding delays
Contract Options
On-Call Agreement
- Priority scheduling over non-contract clients
- Pre-negotiated hourly rates locked for 12 months
- Same-day response for emergencies (when available)
- Annual site safety orientation maintained
- Dedicated project coordinator
Annual Maintenance Agreement
- 8-16 hours/month of included maintenance
- 4-hour emergency response guarantee
- Quarterly facility walkdowns included
- Discounted rates on additional work (15-20% off)
- Dedicated lead welder assigned to your facility
- Monthly maintenance reports
Master Service Agreement (MSA)
- Unlimited emergency response
- 2-hour response guarantee 24/7/365
- Embedded crew options (full-time on-site)
- Scheduled turnaround priority booking
- Blanket PO with streamlined invoicing
- Dedicated account manager
- Annual contract review and rate lock
Ready to Discuss a Maintenance Agreement?
We'll review your facility's maintenance history, upcoming turnaround schedule, and emergency response needs to recommend the right contract structure.